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FAQ

Common questions.

Answers to what we’re asked most often. Anything else? Write to friedrich@tutor.new.

What does tutor.new cost?

Writing with the tutor is free for good. Live conversations come with a free allowance, then a weekly subscription from CHF 3 per week or single hours from CHF 5. All the details are on the pricing page. Teachers and schools have their own offers – see pricing for schools.

Does the tutor give away the answers?

No. It uses follow-up questions and step-by-step hints to lead you to think for yourself. Copying gets you nowhere here – that’s intentional.

Which subjects are supported?

Maths, German, English, French, Italian, Spanish, Latin, biology, chemistry and physics are built in. If yours is missing, you can add it yourself; the tutor then works with your materials in just the same way.

Can I use my own materials?

Yes. Take a photo of the worksheet or upload a PDF. The tutor works from it instead of asking you what the topic is.

Are my notes saved?

Yes. Every focus session leaves notes in your account that you can open again later or export as a PDF.

What do I need to get started?

Any device with internet access will do, including your own phone. tutor.new runs in the browser and as an app for iPhone and Android.

Is the AI always right?

No. Like people, AI models can make mistakes. Everything you work out together is in the notes and can be checked; if in doubt, ask at school.

What about privacy?

The school version is hosted exclusively in Switzerland and the EU, in line with the GDPR; learning data is processed anonymously and not used to train AI models (privacy for schools). For the private product, the privacy policy sets out which service providers are involved and where.

My school uses tutor.new – how do I sign in?

With your teacher’s sign-in code: choose “School account” in the app and enter the code. You don’t need a private subscription for this.

We’re a school – how do we get started?

The page for teachers and schools shows what using it in lessons looks like. It usually starts with a short video call.

Still have a question?

Just write to us. You’ll get a personal reply from friedrich@tutor.new – no newsletter and no ticket system.